Net Promoter Score (NPS)
Net Promoter Score (NPS) is a measure of customer satisfaction and loyalty, calculated by asking customers to rate their likelihood of recommending a company or product to others on a scale of 0-10.
CX-2025 As Part Of Your Disaster Recovery Plan
T-Metrics CX-2025 provides multiple layers of redundancy within its cloud infrastructure to ensure your contact center remains functioning through any event.
T-Metrics Delivers a Differentiated Value Approach to the Contact Center
Find out how T-Metrics delivers the lowest TCO in the industry.
Ten Ways to Improve Your Customer’s Contact Center Experience
Improve the experience of your customers by improving your Contact Center.
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