T-Metrics TX-RAMP Contact Center
TX-RAMP Authorized Software as a Service (SaaS)
Securely Improving Experiences Between Texas Agencies & Citizens
T-Metrics is the only company that can provide a contact center solution at the highest government security standards for both on-premises (JITC) and cloud (FedRAMP, StateRAMP, and TX-RAMP) deployments. This enables T-Metrics to deliver a flexible contact center that serves the specific requirements of Texas agencies. Additionally, the solution is 100% developed and supported within the USA.
Uniting government security standards with TX-RAMP Cloud Contact Center As A Service (CCaaS)
Privacy and Security
Our TX-RAMP Authorized solution provides the highest level of security and privacy for your contact center:
- Phone calls can be left local to your phone system
- In addition to calls, recordings have the ability to stay on-site
- Provided tools assist with mitigating PII
- T-Metrics brings our DoD experience to your agency
Premises, Hybrid, or Cloud-Based
T-Metrics' TX-RAMP Authorized solution can be deployed on-premises, in the cloud, or in a hybrid environment. We work with your existing phone resources and infrastructure, removing the need to replace your current system if you're not ready.
A Long-Term Agency Partner
A history of excellence