Operator headset icon

Operator Systems

T-Metrics operator PC consoles help automate the steps attendants perform and make them more efficient.

True Automation

T-Metrics Operator PC Consoles automate the steps Attendants regularly perform, lessening the time and effort required by Operators to perform routine directory searches and call transfers.

Efficiency Features

The Operator interface is designed for efficiency and ease and includes:

  • Faster name look-ups
  • Various search options of multiple directories
  • Automated attendant and queueing
  • Call recording
  • Reports
  • Pre-recorded Operator greetings

Operator Consolidation

T-Metrics also specializes in Operator consolidation across multiple locations and integrations to secure databases. The PC Consoles are available through premise-based, cloud and hybrid deployments.

Operator System Features

Call Recording
Pre-recorded Operator Greetings
Information Directory
Supervisory Module
Reports
Comprehensive Queuing and Features
Call Handling and Automation
Intuitive User Experience
Hot Keys And Macros
Training Tutorials
Real-time HL7 Interface
Custom Databases

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Our office is staffed from 8am-6pm Eastern. Our On-Call team is available 24/7 for emergencies. If this is an emergency, please call us @ 704-525-5551. If it's not, shoot us an email and we'll respond on the next business day.

Our office is staffed from 8am-6pm Eastern. Our On-Call team is available 24/7 for emergencies, and until 10pm Eastern for non-emergencies. Since it's before 10pm, feel free to give us a call and we'll be happy to help. If you'd rather wait for a reply, shoot us an email and we'll respond on the next business day.

Our office is closed for the holiday. Our On-Call team is available 24/7 for emergencies. If this is an emergency, please call us @ 704-525-5551. If it's not, shoot us an email and we'll respond on the next business day.

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+1 704.525.5551

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