T-Metrics operator PC consoles help automate the steps attendants perform and make them more efficient.
T-Metrics Operator PC Consoles automate the steps Attendants regularly perform, lessening the time and effort required by Operators to perform routine directory searches and call transfers.
The Operator interface is designed for efficiency and ease and includes:
- Faster name look-ups
- Various search options of multiple directories
- Automated attendant and queueing
- Call recording
- Pre-recorded Operator greetings
T-Metrics also specializes in Operator consolidation across multiple locations and integrations to secure databases. The PC Consoles are available through premise-based, cloud and hybrid deployments.