Omnichannel Contact Center Solution
The T-Metrics CX-2025 delivers an advanced blended omnichannel solution, via its universal cloud platform, by integrating with most leading UC vendors’ voice infrastructure with unrivaled security and at unprecedented scale.
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World-Class Team of Innovators
T-Metrics has been a trusted leader for over 30 years in providing highly-secure, next-generation Contact Center Software to mission critical users in government, military, healthcare, education, finance, and to many other countless organizations around the world.
Our Solutions
The CX-2025 omnichannel contact center provides cloud flexibility, investment protection, and an enhanced customer experience.
Multi Vendor Integration Ready
We integrate over-the-top of most leading UC vendors
Latest News
NEC and T-Metrics Combine Industry-Leading Technologies to Provide a Robust and Highly Responsive On-Premises Contact Center Solution
The integration of T-Metrics Contact Center with NEC’s UNIVERGE© Unified Communication suite of solutions and UNIVERGE® Integration Platform (UIP) will deliver feature-rich omnichannel exemplary customer experiences.
What Our Customers Are Saying
Industry Leaders Who Trust Us
CX-2025 As Part Of Your Disaster Recovery Plan
CX-2025 can be a back-up system to your on-prem T-Metrics Contact Center.
Global Reach
100% U.S.A. developed and supported, with a global footprint that enables remote working. T-Metrics solutions are deployed in over 20 countries around the world. The solutions easily and affordably facilitate agents to become remote workers in any country with only a connection to the Internet. The world has never been smaller for attracting the best talent.
