Omnichannel Contact Center Solution
The T-Metrics CX-2025 delivers an advanced blended omnichannel solution, via its universal cloud platform, by integrating with all leading UC vendors’ voice infrastructure with unrivaled security and at unprecedented scale.Request Demo
T-Metrics and Avaya Execute Strategic Partnership
T-Metrics and Avaya have entered a strategic partnership that enables Avaya to integrate T-Metrics omnichannel contact center capabilities with Avaya OneCloud CCaaS for Federal Government and SLED customers.
The CX-2025 omnichannel contact center provides cloud flexibility, investment protection, and an enhanced customer experience.
Ten Ways to Improve Your Customer’s Contact Center Experience
Improve the experience of your customers by improving your Contact Center.
100% U.S.A. developed and supported, with a global footprint that enables remote working. T-Metrics solutions are deployed in over 20 countries around the world. The solutions easily and affordably facilitate agents to become remote workers in any country with only a connection to the Internet. The world has never been smaller for attracting the best talent.