Omnichannel Contact Center Solution
The T-Metrics CX-2025 delivers an advanced blended omnichannel solution, via its universal cloud platform, by integrating with most leading UC vendors’ voice infrastructure with unrivaled security and at unprecedented scale.
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FedRAMP - Authorization To Operate
From the company that brought you over twenty years of uninterrupted JITC Certification for premises contact centers, for the US Government and Armed Forces. We proudly announce that our contact center solution has received Authorization To Operate from the Federal Risk and Authorization Management Program.
World-Class Team of Innovators
T-Metrics has been a trusted leader for over 30 years in providing highly-secure, next-generation Contact Center Software to mission critical users in government, military, healthcare, education, finance, and to many other countless organizations around the world.
Our Solutions
The CX-2025 omnichannel contact center provides cloud flexibility, investment protection, and an enhanced customer experience.
Leverage Your UC Investments
We integrate over-the-top of most leading UC vendors
Latest News
T-Metrics Achieves StateRAMP® Authorized Status
T-Metrics’ StateRAMP authorized omnichannel SaaS solution delivers improved constituent experiences and interactions with State and Local agencies.
What Our Customers Are Saying
Industry Leaders Who Trust Us
FedRAMP Explained: 10 Essential Facts for Government Agencies
FedRAMP is a critical program for government agencies that use cloud computing services, and T-Metrics is proud to be the only vendor to offer a flexible and scalable contact center solution at the highest government security standards for both on-premises (JITC) and cloud (FedRAMP) deployments.
Global Reach
100% U.S.A. developed and supported, with a global footprint that enables remote working. T-Metrics solutions are deployed in over 20 countries around the world. The solutions easily and affordably facilitate agents to become remote workers in any country with only a connection to the Internet. The world has never been smaller for attracting the best talent.
