Contact Centers
The T-Metrics CX-2025 allows customers to control how it is deployed – cloud, premise, or hybrid – for maximum performance.
Omnichannel Experience
Consumers expect to connect with agents however they are most comfortable. Businesses need to capture, store, and analyze data from all channels to improve agent performance and productivity.
Voice
Web Chat
Video Calls
Social Media
SMS
Multivendor UC Integration
The era of “rip and replace” is over! Improve interactions, productivity, and ROI by installing a T-Metrics solution on top of existing infrastructure. Minimize business disruption and leave the features currently valued in place.
Trusted Integration Partners
