Multi-channel Cloud Contact Center
Multi-channel cloud contact center refers to a type of contact center that allows customers to interact with an organization through multiple channels, such as phone, email, chat, and social media, and is hosted and managed on cloud servers.
CX-2025 As Part Of Your Disaster Recovery Plan
T-Metrics CX-2025 provides multiple layers of redundancy within its cloud infrastructure to ensure your contact center remains functioning through any event.
T-Metrics Delivers a Differentiated Value Approach to the Contact Center
Find out how T-Metrics delivers the lowest TCO in the industry.
Ten Ways to Improve Your Customer’s Contact Center Experience
Improve the experience of your customers by improving your Contact Center.
We are here to help. If you are a T-Metrics customer in need of assistance, please select one of the following links and log in with your account credentials: