
Hybrid Cloud
Hybrid cloud is a computing environment that combines a public cloud and a private cloud, connected by technology that allows data and applications to be shared between them. This allows organizations to take advantage of the cost savings and scalability of the public cloud, while still maintaining control and security over sensitive data in the private cloud.
Further Reading
CX-2025 As Part Of Your Disaster Recovery Plan
T-Metrics CX-2025 provides multiple layers of redundancy within its cloud infrastructure to ensure your contact center remains functioning through any event.
T-Metrics Delivers a Differentiated Value Approach to the Contact Center
Find out how T-Metrics delivers the lowest TCO in the industry.
Ten Ways to Improve Your Customer’s Contact Center Experience
Improve the experience of your customers by improving your Contact Center.
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