
Chat Messages
Chat messages refer to the written communication between two or more people through an instant messaging service or chat application. They can be used for various types of communication, such as personal, business, or customer service interactions. Chat messages can include text, emojis, images, videos and files, and can be sent and received in real-time. They are often used as an alternative to phone calls or emails, as they provide a quick and convenient way for people to communicate. Chat messages can be stored and archived for later reference, and can be searched to find specific information. Some chat applications also provide the ability to make audio and video calls, and share files and documents.
Further Reading

FedRAMP Explained: 10 Essential Facts for Government Agencies
FedRAMP is a critical program for government agencies that use cloud computing services, and T-Metrics is proud to be the only vendor to offer a flexible and scalable contact center solution at the highest government security standards for both on-premises (JITC) and cloud (FedRAMP) deployments.

CX-2025 As Part Of Your Disaster Recovery Plan
CX-2025 can be a back-up system to your on-prem T-Metrics Contact Center.

T-Metrics Delivers a Differentiated Value Approach to the Contact Center
General Contact Information
Address
4430 Stuart Andrew Boulevard Charlotte, NC 28217
Driving Directions