Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) is the practice of contracting non-core activities to a third-party service provider. These activities can include customer service, data entry, and financial accounting. BPO allows companies to focus on their core competencies while the BPO provider handles non-core activities. This can help companies save money and improve efficiency, as the BPO provider typically has specialized expertise in the outsourced activities. BPO can be done onshore (within the same country) or offshore (outsourced to another country).
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