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ANI
ANI stands for "Automatic Number Identification." It is a feature of the telephone system that automatically identifies the telephone number of the calling party. This information can then be used for various purposes, such as routing calls to the correct destination, billing, or providing caller ID information to the called party. ANI is also used in emergency services, allowing emergency responders to quickly identify the location of the caller.
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What is CCaaS: Contact Center as a Service?
Discover how T-Metrics' advanced CCaaS platform transforms customer service operations with unmatched flexibility, security, and integration capabilities.
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Government-Grade Security: How T-Metrics Meets FedRAMP, StateRAMP, and JITC Standards
T-Metrics stands out as the only contact center solution meeting the strict security requirements of FedRAMP, StateRAMP, and JITC, essential for protecting sensitive government data.
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Revolutionize Your Contact Center with Our Omnichannel Solution: JITC Certified for Over 20 Years
At T-Metrics, we're at the forefront of this mission with our Omnichannel Contact Center Solution. With a distinguished history spanning more than 20 years of JITC certification, we've earned the trust and partnership of over 100 Department of Defense facilities worldwide.
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