T-Metrics StateRAMP Contact Center
StateRAMP Authorized Software as a Service (SaaS)
Securely Improving Experiences Between Government Agencies & Citizens
T-Metrics is the only company that can provide a contact center solution at the highest government security standards for both on-premises (JITC) and cloud (FedRAMP and StateRAMP) deployments. This enables T-Metrics to deliver a flexible contact center that can accommodate the preferences of any state and local government deployment. Additionally, the solution is 100% developed and supported within the USA.
Uniting government security standards with StateRAMP Cloud Contact Center As A Service (CCaaS).
Privacy and Security
Our StateRAMP Authorized solution provides the highest level of security and privacy for your contact center:
- Phone calls can be left local to your phone system
- In addition to calls, recordings have the ability to stay on-site
- Provided tools assist with mitigating PII
- T-Metrics brings our DoD experience to your system
Premises, Hybrid, or Cloud-Based
T-Metrics' StateRAMP Authorized solution can be deployed on-premises, in the cloud, or in a hybrid environment. We work with your existing phone resources and infrastructure, removing the need to replace your current system if you're not ready.
A Long-Term Federal Partner
A history of excellence.