Other Industries

As a market player for more than 15 years, we have experience with large and small customers alike.

Whether your company is looking to tightly integrate web based directories or other real time data with a PC based console application or provide a highly customized ACD or Auto Attendant - T-Metrics can find a solution for your specific needs.  Call our experienced sales staff to see what we can do for your company.

TM-2000 IP Platform

The T-Metrics TM-2000 IP Platform is an innovative single platform system that enhances the capabilities of the telephone switch to offer unlimited flexibility and customization to education needs. Examples of the type of functions available through the TM-2000 IP Platform and optional modules are:

• ACD for Call Centers

• Auto Attendant

• Real-Time Supervisory Data

• Reports

• Automatic Agent Greetings*

• Interactive Voice Response (IVR)*

• Agent CTI Screen Pops*

• Call Recording and Monitoring*

PhoneGroups™ PC Consoles

T-Metrics PhoneGroups PC Consoles provide the tools necessary for Attendants in every field. T-Metrics can integrate custom databases with PhoneGroups PC Consoles to enhance the attendant call processing speed and accuracy. Examples of the type of functions available through T-Metrics PC Consoles and optional modules are:

• Call Recording

• Automatic Attendant Greetings

• Historical Reports

• Phonetic Database Searching

• Real-Time Supervisory Data*

• Call Monitoring*

• Busy Lamp Field Server*

*Optional Modules