Employment Opportunities

History

T-Metrics, a Nortel Developer Partner, is known for making the finest state-of-the-art PC-based Operator Consoles that seamlessly integrate your telephone lines with your organization’s directories. Access to your directories is better than ever with advanced search tools that let your operators quickly provide the service your callers expect. And, call monitoring and reporting tools let you provide the highest level of "customer service" to your callers at the lowest cost to your department.

The Company is currently introducing the next generation of IP-based Call Center products, such as ACDs, Call Routers, Auto Attendants and IVRs, into the market which smoothly integrate into your current TDM switch. This means you can upgrade to the next generation IP Call Center without changing from your current switch to a voice-over-IP switch.

The Company currently provides its call center and operator products to users of the DMS-100, SL-100, CS 1000, CS 2000, CS 2100, Meridian 1 option 11-81, and Lucent 5ESS.

The Company has a great deal of experience worldwide with many different kinds colleges, banks, small and large corporations and the military. T-Metrics is located in Charlotte, North Carolina.

Benefits

• 401(k) plan (with attractive company match)

• Flexible Spending Account (FSA)

• Vacation time

• Medical insurance

And those are just the material benefits. There are lots of less tangible, but highly rewarding reasons to be at T-Metrics. From our highly creative (and highly casual) work environment, to our flexible team members, T-Metrics is a great company to join.

Positions

T-Metrics is constantly looking for bright, self-motivated people.